Last updated: April 1, 2026
1. Information We Collect
When you use Ridormi, we collect the following information:
- Account information: Name, email address, phone number, date of birth, and gender
- Profile information: Profile photo, university affiliation
- Verification documents: ID card images, driver license, and vehicle images (for drivers)
- Location data: Pickup and destination locations for ride services
- Usage data: Bookings, favorites, messages, and interactions within the app
- Device information: Device type, operating system, and push notification tokens
2. How We Use Your Information
We use your information to:
- Provide and improve our services (dorms, offices, rides)
- Verify your identity and ensure platform safety
- Process bookings and facilitate communication between users
- Send notifications about your bookings and account
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share limited information with:
- Other users: Your name and profile photo are visible to other users when you book or list services
- Service providers: We use third-party services for email delivery, push notifications, and payment processing
- Legal requirements: When required by law or to protect the safety of our users
4. Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission and secure server infrastructure.
5. Your Rights
You have the right to:
- Access and update your personal information through the app
- Request deletion of your account and associated data
- Opt out of non-essential notifications
6. Data Retention
We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
7. Third-Party Sign-In
If you sign in using Google, Apple, or Facebook, we receive your name and email address from those services. We do not access your contacts, photos, or other data from those accounts.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes through the app or via email.
9. Contact Us
If you have questions about this privacy policy, contact us at:
Ridormiapp@gmail.com